WhatsApp (also called WhatsApp Messenger) is an internationally available freeware, cross-platform, centralize instant messaging (IM), and voice-over-IP (VoIP) service own by American company Meta Platforms. It allows users to send text and voice messages, make voice and video calls, and share images, documents, user locations, and other content. WhatsApp’s client application runs on mobile devices and can be accessed from computers. The service requires a cellular mobile telephone number to sign up. In January 2018, WhatsApp release a standalone business app call WhatsAp Business which can communicate with the standard WhatsApp client.
The client application was create by WhatsAp Inc. of Mountain View, California, acquired by Facebook in February 2014 for approximately US$19.3 billion. It became the world’s most popular messaging application by 2015 and have more than 2billion users worldwide by February 2020. By 2016, it had become the primary means of Internet communication in regions including Latin America, the Indian subcontinent, and large parts of Europe and Africa.