We frequently send emails to the incorrect recipients, make a typing error, or forget to include an attachment. Such inaccurate emails might be a serious issue if they contain professional and confidential information. However, within 120 minutes of sending your message, Microsoft Outlook has a feature that will allow you to retrieve it from the recipient’s account.
MS Outlook’s recall tool enables you to retract the email and have it removed from the recipient’s inbox. Users can replace the recalled email with a new one if they forget to include any attachments or want to edit the content or tone of the email.
Notably, the Message recall feature is accessible only if you and the recipient are utilizing a Microsoft 365 or Microsoft Exchange email account within the same organization after you click Send and only after that. Therefore, an email cannot be recalled if sent to another email account, such as Gmail, Hotmail, or Gmail.
Here’s how you can call back your sent email on MS Outlook
How to recall Outlook sent email
- Open MS Outlook, and in the folder pane on the left of the window, choose the Sent Items folder.
- Now, double-click and open the message that you want to recall. You have to double-click so that the news opens in another window and not the reading panel.
- If you are using the Classic Ribbon design from the Message tab, select Actions > Recall This Message.
- Or if you are using the Simplified Ribbon, select the Message tab and then select More commands.
- Next click on a point to actions and select Recall This Message.
- Now you have to click on Delete unread copies of this message or Delete unread copies and replace them with a new message.
- Next, select the Tell me if recall succeeds or fails for each recipient check box.
- Select OK.
- If you are sending a replacement message, compose the message and click Send.
Notably, a recall won’t function if your account is a MAPI or POP account.
Additionally, the prerequisites for recalling an email message in Outlook are listed here. You cannot retrieve sent mail from the recipient’s inbox if it does not adhere to these specifications.
- Both you and your recipient must have an Exchange server email account and use Outlook as the email client.
- The recipient’s mailbox is open when you attempt to process a recall.
- The original email is unread and is in the recipient’s Inbox.
- There was no rule, spam filter, or add-on that altered the message in any way in the receipt’s inbox.